Frequently Asked
Questions and Answers

Answer: GloBeam is the #1 Personal Protection Mobile App that protects you in both the real world and the digital world. GloBeam can save lives, manage emergency situations, avoid risks, and prevent accounting frauds, bank frauds, identity theft, email scams, email compromises, ransomware, and phishing.

Answer: GloBeam mobile app version 3.0 (and above) has four icons: Certify, Alert, Protect, and Settings on the main screen. When you tap the “Certify” icon, you will have access to the functions regarding email certification. When you tap the “Alert” icon, you will have access to the functions of GloBeam Alert. When you tap the “Protect” icon, you will have access to the functions of fraud prevention and identity protection. When you tap the “Settings” icon, you will have access to the configurations of your GloBeam mobile app.

Answer: GloBeam can instantly send a GloBeam Alert to the Responders based on a voice command in the event of a life threat, an emergency, or a risk. After sending the GloBeam Alert, GloBeam will continue to inform the Responders of the location and the environmental information. A life threat, an emergency, or a risk can be caused by a medical condition, an accident, a dangerous condition, a criminal activity (such as robbery, burglary, stalking, kidnap, rape, assault, etc.), a risky situation (such as an unwelcome touch, a body contact, an abusive treatment, a sexual violation, a quarrel, a domestic violence, a fight, a gunshot, a fire alarm, etc.), or any other unexpected emergency situations. The following statistics tell you how GloBeam will save many lives and help GloBeam Members manage many emergency situations:

• Young women are exposed to very high risks. According to a survey conducted in the United States by the Journal of Studies on Alcohol and Drugs, nearly 18 percent of women reported they had been raped while incapacitated by alcohol or drugs prior to college. The survey also revealed that about 15 percent of women reported they had been raped while incapacitated by alcohol or drugs during their first year in college.

• Around 18.3 million women in the US are the victims of stalking during their lifetime. Men are also stalked and around 5.7% (nearly 6.5 million) of US men experience stalking at some point in their life. Most of them are stalked by someone they know. They are traumatized by the stalkers and the negative impacts can last for their lifetime.

• Senior people are exposed to many high risks. According to the U.S. Centers for Disease Control and Prevention (CDC), millions of senior people fall each year. In fact, more than one out of four senior people falls each year. Over 3 million senior people a year are treated in emergency departments for fall injuries. Over 800,000 patients a year are hospitalized because of a fall injury. The total medical costs for falls are more than $50 billion per year.

• Cardiovascular diseases (CVDs) are heart and blood vessel conditions that remain the leading cause of premature death in the United States. Annually, over 800,000 people in the U.S. have a heart attack. One in five heart attack victims did not know that he/she had the heart attack risk. All the CVD-related expenses cost the U.S. around $219 billion each year. By 2035, the medical costs and productivity losses are expected to reach about $1.1 trillion.

• Even if a normal healthy person stays at home all the time, he/she can become a victim of burglary. According to the FBI statistics, on average, a burglary happens once every 30 seconds in the United States. That adds up to two burglaries every minute and about 3,000 burglaries per day. Many burglaries have caused other additional crimes, such as assault, murder, raping, kidnapping, etc.

• There are many other unpredictable risks. For example, over 500,000 people went missing in 2020 in the United States and more than 300,000 were kids. One out of seven missing kids who never came back was probably a sex trafficking victim. There are 40.3 million victims of human trafficking around the world, about 25% of them are children, about 75% of them are women and girls.

• Children in school are not free of risks. A study conducted by the U.S. National Library of Medicine found that 24.7% students bullied other students occasionally while 2.8% did it very frequently. 49% of children in grades 4 to 12 had been bullied by other students at least once. For students who had been bullied, 29% reported being bullied in classrooms; 29% in the hallway or at their lockers; 23% in cafeterias; 12% in the bathrooms; and 6% on the playground.

• Even recreation is not free of risks. According to a study conducted by The U.S. Centers for Disease Control and Prevention (CDC), over 200,000 people were treated each year in emergency departments for injuries caused by outdoor recreational activities, such as hiking, mountain biking, rock climbing, snowboarding, sledding, etc. Of those injured, more than fifty percent (50+%) were young people. For both men and women of all ages, the most common injuries were fractures (27.4 percent) and sprains (23.9 percent). Of these, most injuries were to the arms or legs (52 percent) or to the head or neck (23.3 percent). Overall, 6.5 percent of outdoor injuries treated were diagnosed as traumatic brain injury (TBI).

Answer: The Responders can be your parents, adult children, spouse, siblings, loved ones, relatives, friends, neighbors, assistants, bodyguards, doctors, nurses, or whoever are willing and able to save you or get you out of emergency or problematical situations when you need help.

Answer: The 911 personnel have limited resources and may not handle your case as their priority. Very often, no police personnel even show up after you have made multiple 911 calls. This situation is getting worse now because some people want to defund the police. In many areas, the police personnel may only show up after a major crime, such as a murder, has been committed. If no crimes have been committed yet, they may not show up even if the crimes are about to happen. As a result, police personnel may show up too late to save or help you.

For example, if you call 911 and report that someone is following you on the street, the 911 team may advise you to walk to the nearest police station. However, no police personnel will show up to protect you while you are walking to the police station. In comparison, if you send a GloBeam Alert, your Responders will immediately show up to protect you.

For example, if a person feels that he/she is about to get intoxicated in a bar or a restaurant, no police personnel will show up to protect him/her. However, the person’s Responders will show up and help him/her get home safely.

For example, if a girl encounters a sudden nonconsensual, sexual advance by an offender, she may not have the opportunity to call 911. However, she can verbally send a GloBeam Alert to her Responders. The offender may stop the advance and run away if he knows what the GloBeam Alert is.

For example, if a child is bullied in the school, the 911 team may not send police personnel to protect the child. However, the child can verbally send a GloBeam Alert to the Responders who will immediately show up to protect the child.

For example, if a young man falls down from a cliff during mountain biking, although he cannot move any more, he can verbally send a GloBeam Alert to the Responders who will immediately locate him and launch a rescue mission.

For example, if a child gets lost in an unfamiliar area, he/she can verbally send a GloBeam Alert to the Responders who will immediately locate the child.

For example, if a man feels that he has a heart attack, although he cannot move any more, he can verbally send a GloBeam Alert to the Responders who will immediately send an ambulance to save him.

Moreover, because the 911 personnel do not know you, they may not be able to meet your specific needs. The need to know you well becomes crucial when you have a special medical condition. In comparison, your Responders know you well and will take the precise actions to help you.

Additionally, you need time to explain your situation to the 911 personnel who do not know you; however, you may not have the time in the event of an emergency. In comparison, your Responders do not need any explanation from you. If needed, your Responders can call 911, your doctor, the hospital, etc. to explain the situation for you in more detail.

Furthermore, if you cannot reach your phone, you cannot even call 911. In comparison, because you can remotely send a GloBeam Alert via a voice command, your Responders can still receive your GloBeam Alert even if you cannot reach your phone.

Most importantly, after you send a GloBeam Alert, GloBeam helps Responders identify your location and your environmental condition. GloBeam also helps Responders track your movement and provides them with driving directions so that they can quickly rescue you or get you out of risks or problematical situations.

The location information is priceless for many situations. For example, if a girl goes to a party with her friends, she may not know the address of the party location. However, if she sends a GloBeam Alert when she feels that she is drugged, GloBeam will immediately inform her Responders of the address of the party location so that the Responders can save her in time.

In summary, the Responders of your GloBeam Alert are the people who truly care about you and know you very well. They can do and are willing to do much more than what the 911 personnel can do for you. GloBeam also helps Responders quickly find you and save (or help) you in time.

Scientifically speaking, the ratio of “the number of police personnel” to “the population” in your area may be, for example, 1 to 1,000. This means that one (1) police person needs to take care of 1,000 people. You can only get about 0.1% of the attention from the police personnel. In comparison, you can have multiple Responders to take care of you and you have their full attention.

Of course, you can always call 911 if your condition allows you to do so and you believe that the police personnel will show up after your 911 call.

Answer: Each GloBeam Member can have up to ten (10) Responders. According to our study and test, it is desirable for a GloBeam Member to have multiple Responders. However, it is impractical for a GloBeam Member to have more than ten (10) Responders.

Answer: Whenever a GloBeam Member thinks his/her life may be in danger or he/she may need urgent help, he/she should send a GloBeam Alert. Below please find some examples:

• When a GloBeam Member encounters a criminal or a kidnapper, he/she should send a GloBeam Alert right away.

• When a GloBeam Member has an accident and needs help (either inside or outside his/her home), he/she should send a GloBeam Alert.

• When a GloBeam Member is stalked by someone on the street, he/she should send a GloBeam Alert.

• When a GloBeam Member is stopped by a gangster on the street, he/she should send a GloBeam Alert.

• When a GloBeam Member feels intoxicated in a bar, a restaurant, a party, or a risky place, he/she should send a GloBeam Alert.

• When a GloBeam Member thinks that he/she has been drugged, he/she should send a GloBeam Alert.

• When a GloBeam Member suspects that someone has broken into his/her house or apartment, he/she should send a GloBeam Alert.

• When a GloBeam Member is uncomfortable with a situation (e.g., an unwelcome touch, a body contact, an abusive treatment, a sexual violation, a quarrel, a domestic violence, an assault, a fight, a gunshot, a fire alarm, etc.), he/she should send a GloBeam Alert.

• When a GloBeam Member is frightened by a person near him/her (even if the person is his/her friend or relative), he/she should send a GloBeam Alert.

In addition to the above examples, one can imagine that there are many other potentially life-threatening, emergency, or risky situations that may cause a GloBeam Member to send a GloBeam Alert.

In fact, there is no restriction on when you can send a GloBeam Alert. Whenever you need help, you can send a GloBeam Alert as long as your Responders can help you. The relationship between you and any of your Responders is a private matter between you and the Responder.

Answer: A GloBeam Member can verbally command his/her phone to send a GloBeam Alert. If the member uses an iPhone, the member just needs to say “Hey Siri,” “Send GloBeam Alert.” If the member uses an Android phone, the member just needs to say “Ok Google,” “Send GloBeam Alert.” Both Apple and Google are working on their enhancements to allow voice commands to unlock mobile phones. Before such enhancements become available, you may consider leaving your phone unlocked for as long as you can so that Siri or Google Assistant can work effectively.

Please make sure that you enable Siri or Google Assistant on your mobile phone first so that you can use voice commands later.

In addition to the voice command, a GloBeam Member can also “quietly” send a GloBeam Alert by tapping a button on the “Alert” screen of the GloBeam mobile app.

Answer: After sending a GloBeam Alert, GloBeam will send the location information and the environmental information of the GloBeam Alert Sender to all Responders every 10 minutes if the GloBeam mobile app remains open on the GloBeam Alert Sender’s mobile phone. To keep the GloBeam mobile app open, the GloBeam mobile app must be on the foreground and the phone is unlocked.

The location information helps the Responders to quickly track and find the GloBeam Alert Sender. The environmental information is sent through a 30-second video clip, consisting of 15 seconds for the front view (screen side) of the phone and 15 seconds for the back view of the phone, which is automatically recorded by the phone of the GloBeam Alert Sender. The first set of location information and environmental information often turns out to be extremely valuable for most cases.

For example, after a girl has sent a GloBeam Alert because a man intends to sexually assault her, she should hold her phone with the screen side facing the man so that GloBeam will clearly record his face into the first video clip and send the video clip to her Responders right away. In addition, the phone screen will show to the man that the GloBeam Alert has been triggered and it is better for him to run away.

As another example, if a girl feels that she is drugged in a party, after sending the GloBeam Alert, she should move her phone around her for a full circle with the phone screen side facing other people so that GloBeam will clearly record all people surrounding her into the first video clip and send the video clip to her Responders right away.

Similarly, if a person has an accident and cannot move any more, after sending the GloBeam Alert, he/she should use the phone screen side to scan himself/herself and the environment so that GloBeam will clearly record his/her condition and the environmental conditions into the first video clip and send the video clip to his/her Responders right away.

Additionally, the sound of the video clip may contain a crucial voice message, such as ‘I have fallen in my bathroom and cannot move anymore;’ ‘The kidnapper has a black car with a license plate 3B27G6,’ ‘John Doe is attacking me,’ etc. The pictures of the video clip also provide important information about the environment of the GloBeam Alert Sender every 10 minutes.

If the GloBeam mobile app is moved to the background of the GloBeam Alert Sender’s mobile phone or if the mobile phone is locked, GloBeam mobile app will stop sending the video clips and the location information. However, the GloBeam mobile app will restart to send the video clips and the location information again when the GloBeam mobile app is moved back to the foreground and the phone is unlocked.

Answer: Yes. You can stop the GloBeam Alert by tapping the “Stop” button on the GloBeam Alert screen. However, one can imagine that a criminal will immediately stop the GloBeam Alert after seizing the victim’s phone. Therefore, GloBeam has included a special “Protection Period” to protect the victim.

The Protection Period starts after the “Stop” button has been tapped. The default length of the Protection Period is 30 minutes. A GloBeam Member has an option to extend it up to 6 hours.

During the Protection Period, GloBeam will continue sending the location information and the environmental information (i.e., video clips) every 10 minutes if the GloBeam mobile app remains open on the GloBeam Alert Sender’s mobile phone. GloBeam will stop sending the location information and the environmental information when the GloBeam mobile app is moved to the background or when the phone is locked.

However, when the GloBeam mobile app is moved back to the foreground during the Protection Period and the phone is unlocked, the GloBeam mobile app will continue sending the location information and the environmental information.

Regardless of whether the “Stop” button has been tapped or not, all activities of a GloBeam Alert will automatically stop within 24 hours of the initial sending of the GloBeam Alert. Your Responders should have already taken the necessary actions to save or help you within that 24-hour period.

Answer: When the Responder taps a received GloBeam Alert message to read the details, GloBeam will inform the GloBeam Alert Sender that the Responder has received the GloBeam Alert. If the GloBeam Alert Sender sent the GloBeam Alert via a voice command, GloBeam will respond with a voice acknowledgement message. If the GloBeam Alert Sender sent the GloBeam Alert silently by tapping a button on the “Alert” screen of the GloBeam mobile app, GloBeam will respond silently by displaying an acknowledgement message on the screen.

Answer: You can use the GloBeam Member ID Number, the email address, or the phone number of your Responder to inform GloBeam to add the Responder. GloBeam will ask the Responder to confirm whether he/she is willing to be your Responder. If he/she agrees, GloBeam will register him/her as your Responder. For your information, your GloBeam Member ID Number is displayed on the “Setting” screen of your GloBeam mobile app.

Answer: You can test your GloBeam Alert with any Responder by tapping the “Test” button shown after the Responder’s name displayed on your GloBeam mobile app. During the test, GloBeam will not send a GloBeam Alert to all Responders. Only the selected Responder will receive a GloBeam Alert Test signal, indicating that you are doing a GloBeam Alert Test with him/her. The selected Responder can tap a “Successful” button to confirm that he/she has successfully received your GloBeam Alert Test signal. Your GloBeam mobile app will also inform you that the test is successful.

Answer: Yes. Either you or your Responder can terminate the Responder relationship. When one party terminates the Responder relationship, GloBeam will immediately inform the other party so that a replacement can be quickly arranged. We recommend a GloBeam Member to have multiple Responders so that the impact of such termination is minimized.

Answer: Ten (10). It is impractical for one person to take care of more than ten (10) GloBeam Members as their Responders. If you are a security company and want to use the GloBeam Alert capability to protect your clients, you need to contact GloBeam to make a special arrangement.

Answer: No. All the services provided by GloBeam to consumers are free of charge.

Answer: No. Your GloBeam Alert will be handled as a private and confidential communication between you and your Responders. GloBeam will not report your case to the police after you have sent the GloBeam Alert. If needed, either you or your Responders can report the case to the police.

Answer: Email is the primary business communication method today. Fraudsters often use emails to send false accounting documents, such as false invoices, false payment instructions, etc., to cheat the recipients of the emails. Many businesses have suffered losses from accounting frauds.

Answer: A fraudster can use the bank account information of a victim, such as credit card, debit card, check, etc., to steal money from the victim. Many consumers have suffered from bank frauds. For your information, through our patented technologies, GloBeam can protect you without the need to know your bank account number.

Answer: A fraudster can use the identity of a victim to conduct financial transactions, such as borrowing loans, purchasing goods or services, claiming insurance coverage, etc. As a result, the victim is left with the liabilities created by the fraudster.

Answer: Fraudsters often use emails to cheat consumers. For example, a fraudster can pretend to be a friend or a relative of a victim and ask the victim to provide an urgent financial aid.

Answer: A fraudster can pretend to be a business to send emails to clients (or prospective clients) of the business and request them to take an action which benefits the fraudster. For example, the action may be providing user ID and password, paying a fee, filling out a form that collects information, downloading a file (which is malware), etc.

Answer: Fraudsters often use emails to deceive people during financial transactions. For example, a museum in Netherlands, Rijksmuseum Twenthe, intended to purchase Constable’s 1824 painting “A View of Hampstead Heath” from an art dealer. After a long negotiation, both parties agreed upon a sale price of $3,100,000. However, a fraudulent email posing to be the art dealer asked the museum to send $3,100,000 via a wire transfer to a bank account that was actually controlled by a fraudster. As a result, the fraudster stole $3,100,000. The museum and the art dealer ended up suing each other in court. Similarly, during real-estate transactions, fraudsters often swindle the buyers by sending fake escrow instructions to the buyers so that they will send wire transfers to the accounts that are actually controlled by the fraudsters. There are numerous cases that fraudsters use fake emails to steal money from victims. The Instagram influencer, popularly known as Ray Hushpuppi or the “Billionaire Gucci Master” with more than 2 million followers, was arrested by the FBI because he made his money by sending fraudulent emails to cheat financial institutions, law firms, etc. to pay fake invoices. In the United States, email compromises constitutes more than 50% of the cybercrimes and billions of dollars are stolen through email compromises every year. Many victims, e.g., financial institutions, government organizations, law firms, etc., have kept silent about their email compromise cases because it is humiliating for them to disclose that they have been cheated by fraudsters.

Answer: No. Fraudsters use regular emails with fraudulent contents (e.g., fake escrow instructions, etc.) to cheat people. In the above examples, the fraudulent emails have nothing to do with any computer malware.

Answer: No. Fraudsters use regular emails with fraudulent contents (e.g., fake payment instructions, etc.) to cheat people. In the above examples, the fraudulent emails have nothing to do with any security update.

Answer: No. Fraudsters use regular emails with fraudulent contents (e.g., fake stories, etc.) to cheat people. In the above examples, the fraudulent emails cannot be identified by any email security system.

Answer: No. Fraudsters use regular emails with fraudulent contents (e.g., fake invoices, etc.) to cheat people. In the above examples, the fraudulent emails have nothing to do with any secure email website.

Answer: Ransomware is a type of malware. Hackers often use emails to spread ransomware which will disable the essential functions of computer-based devices until the victims pay the ransom demanded by the hackers. The most common ransomware attack approach is to encrypt all the files inside a computer-based device first, then provide the victim with a decryption key after the victim has paid the ransom.

Answer: Like kidnapping cases, the ransom demands are based on how much the victims are willing to pay. For the ransomware attack that occurred on July 3, 2021, thousands of businesses in 17 countries were the victims. The hackers demanded $45,000 to $5 million per business. When the computer giant Acer was hit by a ransomware attack in March 2021, the hackers demanded $50 million.

Answer: It is estimated that, on average, one ransomware attack occurs about every 10 seconds and the frequency has been increasing recently.

Answer: It is estimated that over $10 billion are lost every year due to ransomware attacks.

Answer: Yes. The ransomware is spread through emails. Whoever uses emails may be the next target for ransomware attacks.

Answer: Yes. The ransomware is spread through emails. Hackers do not discriminate against small businesses.

Answer: Too many. Ransomware attack kits are available on the black market. Some hackers actually teach other hackers how to conduct ransomware attacks so that they can receive portions of the ransoms. A person with some basic computer skills can become a hacker. Many of these hackers are very young. A parent often cannot tell that his/her kid is a hacker. Some parents even encourage their kids to become hackers. With the help of bitcoins, robbing a bank with a ransomware attack is easier than robbing a bank with a gun.

Answer: The answer will depend on whom you are talking to. Although computer malware scan software vendors claim that their software products can prevent ransomware attacks, many victims of ransomware attacks used the most advanced computer malware scan software products prior to the ransomware attacks. One can imagine that hackers have continuously modified their ransomware to hide itself from the detection by computer malware scans. Similar to what we have often seen in movies, a fully-guarded museum or casino can only discover its security flaws after its most valuable assets have been stolen.

Answer: Many victims of ransomware attacks had used the most advanced email security systems, but could not prevent the attacks. Hackers often use stolen email accounts to send emails and email security systems will allow these emails to go through because they are from the familiar email addresses. Some email security systems block all emails which have attachments or links. Such email security systems have defeated the purpose of email communication because people can no longer work effectively as a result of missing information.

Answer: No. An attachment with ransomware or other malware can be uploaded to a secure email website. Whether the business can detect it via malware scans depends on the luck of the business. Additionally, hackers and fraudsters often use fake secure email websites for phishing schemes to spread malwares, including ransomware. Such incidents will severely damage the reputation and the credibility of the businesses whose names are used for the fake secure email websites.

Answer: No. Although a person may be able to recover some data from the backup copy, the person cannot stop the hackers from disclosing private information, confidential information, and trade secrets.

Answer: No. Hackers and fraudsters can pretend to be the people you know to send emails to you.

Answer: There are two common schemes. First, a fraudster or a hacker can use an email address spoofing technique to send an email to you based on your friend’s email address. In fact, the email address spoofing technique is taught on the Internet. Even kids may know how to do it. Second, a hacker can steal your friend’s email account to send an email to you. Once a hacker has stolen your friend’s email account, the hacker can obtain the email addresses of your friend’s business contacts, relatives, friends, etc., including your email address.

Answer: When the Internet was designed about sixty (60) years ago, nobody imagined that emails could be used to spread malware or commit fraud. Today, emails are the primary channels for hackers and fraudsters to commit cybercrimes. Although the IT department of a business can timely perform all technical tasks, such as installing security updates, strengthening the firewalls, running malware scans, etc., employees of the business frequently open email attachments or click on links inside emails from the people they know. This is the most common security flaw because hackers and fraudsters often send emails, posing to be the people known to the email recipients. The same common security flaw also applies to individuals.

Answer: GloBeam uses patented technologies to certify emails. Only the true email account holder can certify his/her email. Although a hacker or a fraudster can use an email address spoofing technique to write an email based on another person’s email address, the hacker or the fraudster cannot certify that email. Moreover, even if a hacker has stolen a person’s email account, the hacker cannot certify an email sent from the stolen email account. A GloBeam Member is advised to only trust an email after GloBeam has confirmed via the mobile app that the email was truly sent by the person known to the GloBeam Member. The above email security practices for both email senders and email recipients are commonly known as “GloBeam Emails.” If every email user GloBeams his/her emails, hackers and fraudsters will not be able to defraud any person via email in the future.

Answer: No. You do not need to certify every email you want to send. We recommend our members to certify important emails, emails related to financial matters, and emails with attachments or links.

Answer: You just need to follow these three (3) simple steps:

STEP 1: Insert the email address “certify@globeam.com” into the TO field of your email (not the CC field).

STEP 2: Write “Certified by GloBeam” at the top of your email via a bold font to remind the email recipient(s) that your email will be certified by GloBeam.

STEP 3: After sending your email, confirm the sending of your email through the “Sent” category of the Action Center in your mobile app.

Answer: You can easily verify it by viewing the “Received” category of the Action Center in your mobile app.

Answer: The message “Void” means that the sender has not timely confirmed the sending of the email. To protect you, your mobile app informs you to discard that email because that email may be sent by a fraudster, posing to be the sender.

Answer: The message “Invalid” means that the sender has informed GloBeam that he/she did not send the email. To protect you, your mobile app informs you to discard that email because that email is sent by a fraudster, posing to be the sender.

Answer: Yes. We recommend our members to add “Certified by GloBeam” at the top of the emails as a courtesy to the email recipients so that the recipients can immediately know the emails will be certified by GloBeam. However, if you forget to include “Certified by GloBeam” at the top of your email, your email will still be certified by GloBeam as long as you have included certify@globeam.com in the TO field of your email (not the CC field).

Answer: A good habit is essential to protecting you in the digital world. You can establish a good habit of (1) certifying your important emails, emails related to financial matters, and emails with attachments or links, and (2) only trust an email after GloBeam has certified that the email was truly sent by the person you know. If you receive an email that is not certified by GloBeam, you should call the sender to verbally verify whether he/she has truly sent the email to you before you open any attachment or click on any link inside the email. Only a direct verbal verification is reliable because a hacker can pretend to be the sender to verify the email via a fake text message or a fake email.

Answer: You may require or request employees, suppliers, and customers to (1) certify their important emails, emails related to financial matters, and emails with attachments or links, and (2) only trust an email after GloBeam has confirmed that the email was truly sent by the person they know.

Answer: Yes. GloBeam is operated by a very large network of computer systems which run 24x7 without any interruption.

Answer: GloBeam’s computer systems are designed to certify hundreds of billions of emails per day and will be expanded to certify trillions of emails per day.

Answer: GloBeam will send you a reminder email to remind you to confirm your email via your mobile app. To protect other GloBeam Members, if you do not confirm your email after receiving the reminder email, GloBeam will inform the email recipients to discard the email because you have not confirmed it.

Answer: No. To process hundreds of billions of emails per day, GloBeam only reads email addresses, email subjects, and time stamps to achieve the maximum email processing speed.

Answer: GloBeam does not keep any email as a record. GloBeam only keeps the sender email address, the recipient email addresses, the email subject, and the time stamp as records for 3 months. Your own mobile app may have stored a longer historical record for you.

Answer: Yes. GloBeam has been awarded with 17 U.S. Patents with numbers: 7533808, 8625838, 8191774, 8500011, 8870068, 9288197, 9390417, 9858576, 9866386, 9886693, 10163158, 10326594, 10521798, 10680821, 10713661, 10922754, and 10992471. In addition, there are quite a number of pending patents in the United States and many countries worldwide.

Answer: No. To protect GloBeam Members, GloBeam does not certify broadcasting emails and emails sent by machine. For example, if there are more than 60 recipients in an email, GloBeam will only verify the certified email for the first 60 recipients. If a member has sent more than ten (10) emails within one (1) minute or has too many bounced-back emails, GloBeam will freeze the member’s account for a period which is determined based on GloBeam’s then-current internal policy.

Answer: Although the chance is very low, emails can be lost in the Internet. If your GloBeam mobile app does not ask you to confirm your email after you sent it, you may send your email again. Please make sure that you include “certify@globeam.com” in the TO field (not the CC field) of your email. If you still encounter the same type of problem, please check whether your email server is working correctly.

Answer: No. You have to verify the certified email via your mobile app. One can imagine that a hacker or a fraudster can easily add such statement in his/her fraudulent email to cheat a victim. This statement only intends to remind the email recipient that the email will be certified so that the recipient can verify the validity of the email via his/her mobile app.

Answer: No. You have to verify the certified email via your mobile app. One can imagine that a hacker or a fraudster can easily send such fake email to a victim by using the email address spoofing technique. The email certification code only intends to help you quickly identify the email in your mobile app. If such email does not exist in your mobile app, the email is sent to you by a hacker or a fraudster.

Answer: No. Like the traditional certified letter, you cannot trust a letter from a stranger simply because the letter has been certified. GloBeam does not know who the hackers and the fraudsters are. A hacker or a fraudster can also open an account with GloBeam and send certified emails. Therefore, it is only safe to trust a certified email from the person you know.

Answer: No. GloBeam can only protect you against email scams, email compromises, identity theft, ransomware, phishing, and many types of fraud and financial crimes when you use the real name and information as shown on your official ID, e.g., driver license, passport, etc. GloBeam will close your account if it is opened based on fictitious name or information.

Answer: As an option to you, GloBeam offers Virtual DNA protection services which give you the opportunity to timely stop the fraudsters from committing crimes against you if your bank, credit union, stockbroker, or insurance company is connected to the United A.I. Network^®. GloBeam will inform you when the United A.I. Network^® detects a suspicious activity associated with you (e.g., account opening, suspicious transaction, etc.) so that you can timely stop the activity if it is not authorized by you.

Answer: The Virtual DNA protection services use the basic information that is known to the public, such as name, birth date, zip code, country, etc., to protect you.

Answer: No. A person may only have one GloBeam account, which may include multiple email addresses.

Answer: No. A person may only have one GloBeam account, which may include multiple phone numbers.

Answer: No. GloBeam provides services to consumers free of charge. The membership is also free.

Answer: In general, a longer email or an email with a larger attachment will take a longer time to travel through the Internet. In addition, the email server handles incoming emails during peak business hours through a queue. This situation is similar to certifying mail in the post office. It may take a longer time to certify your mail when there are many people waiting in line ahead of you.

Answer: GloBeam is a part of the United A.I. Network^® which empowers financial institutions and government organizations to prevent financial crimes in advance. GloBeam has invented the patented technologies because many financial institutions, government organizations, and consumers have suffered from accounting frauds, bank frauds, identity theft, email scams, email compromises, ransomware, and phishing.

Answer: GloBeam is a part of the United A.I. Network^® which has been preventing crimes for financial institutions and governments for over 20 years. We make the GloBeam technologies available to consumers free of charge because we want to eliminate crimes to build a better world and we can afford not earning any revenue from consumers.

For consumers, it is completely free. There is no charge for using any services provided by GloBeam. When you use the GloBeam mobile app to protect yourself, you are classified as a consumer. For businesses, financial institutions, and other organizations, we charge fees based on their usage of our services. Moreover, businesses, financial institutions, and other organizations need to contact our sales department directly to obtain services through special arrangements.

If a company has 100 employees and each of them downloads the GloBeam mobile app to protect himself / herself, we will classify them as 100 consumers even if they use the GloBeam mobile app to prevent crimes for the company in their daily business operations. Therefore, a company can also use GloBeam’s services free of charge if its employees sign up for the GloBeam mobile app as consumers.

Answer: After a fraudster (or a hacker) commits a crime, the illicit proceeds of the crime will finance the fraudster (or the hacker) to commit more crimes. Because crimes are committed like a chain reaction, when you stop one crime today, you have also stopped many crimes in the future. Therefore, all GloBeam Members are heroes and heroines who bring peace to the world.

To show our sincere appreciation of our members, we have developed a “World Peace Score System” to recognize and track each member’s contribution to “World Peace.” For example, whenever you send a certified email, you have reduced the opportunities for fraudsters and hackers to commit email scams, email compromises, ransomware attacks, phishing, etc. Therefore, the World Peace Score System will record 100 points under your GloBeam account for verifying that certified email. In addition, for each recipient you include in that email, you will receive 50 points. For example, if you send one certified email to 3 persons with cc to another 5 persons, you will receive a total of 500 points (e.g., 100 + 50 x 8 = 500) from the World Peace Score System after you have verified your certified email.

As a result, the total number of points (i.e., total score) you have received from the World Peace Score System after a reasonable length of time is statistically proportional to the contribution you have made to World Peace through GloBeam. The total World Peace Score of a member is listed on the “Settings” screen of the member’s GloBeam mobile app.

When your total score reaches one million (1,000,000), we will include your name in the “GloBeam World Peace Hall of Fame.” Someday in the future, you will be proud to tell yourself, your relatives, and/or friends that you are a major contributor to World Peace, and your name is permanently listed in the “GloBeam World Peace Hall of Fame.”

For your reference, below please find the score table used by the World Peace Score System. We may modify the table from time to time to expand the scope of coverage and match the changes in the world.

The World Peace Scores cannot be purchased and cannot be transferred. They have nothing to do with a person’s wealth, health, education, reputation, religion, personality, age, race, sex, nationality, career achievement, social status, political preference, etc. They fairly recognize the contribution to World Peace by a person regardless of the background of the person.

For your information, GloBeam is a part of the United A.I. Network^® which has already saved millions of lives and stopped numerous crimes. You are one of the contributors who are building a better world for the mankind.