
Frequently Asked
Questions and Answers
INTRODUCTION
INTRODUCTION
1. What can GloBeam do?
Answer: GloBeam is the #1 Personal Protection Mobile App that protects you in both the real world and the digital world. GloBeam can save lives; manage emergency situations; avoid risks; provide real-time news worldwide; enable global cooperation to stop crimes, human trafficking, accidents, and disasters; and prevent accounting frauds, bank frauds, identity theft, email scams, email compromises, ransomware, and phishing.
2. What are the purposes of the icons at the bottom of the main screen of the GloBeam mobile app?
Answer: GloBeam mobile app version 4.0 (and above) has five (5) icons: Certify, Watch, Alert, Protect, and Profile on the main screen. When you tap the “Certify” icon, you will have access to the functions regarding “Email Certification.” When you tap the “Watch” icon, you will have access to the functions of “GloBeam Watch.” When you tap the “Alert” icon, you will have access to the functions of “GloBeam Alert.” When you tap the “Protect” icon, you will have access to the functions of “Fraud Prevention and Identity Protection.” When you tap the “Profile” icon, you will have access to your own “GloBeam Profile” and the configurations of your “GloBeam Mobile App.”
EMAIL CERTIFICATION
EMAIL CERTIFICATION
3. Why do I need email certification?
Answer: When you use email certification, you can prevent email scams, email compromises, identity theft, ransomware, phishing, accounting frauds, and cyberattacks. Please watch the videos on GloBeam.com for more information.
4. How do I certify my email?
Answer: It is very easy to certify your email. When you intend to send a certified email, please add “certify@globeam.com” as a recipient of the email in the “TO” field of your email. As your courtesy to the recipients, please write “Certified by GloBeam” at the top of your email so that they know that your email has been certified. After sending the email, please open the GloBeam mobile app and tap the “Certify” icon at the bottom of the screen. Then, at the top of the screen, please tap “Sent,” tap the email you just sent, then tap “Yes” to the question on the screen. If you do not tap “Yes” within a reasonable time frame, it will be too late to certify your email and you may need to re-send your email to certify it.
5. How do I know whether a received certified email has truly been certified by the sender?
Answer: Please open the GloBeam mobile app and tap the “Certify” icon at the bottom of the screen. Then, at the top of the screen, please tap “Received,” and tap the email you just received to verify whether the received email has truly been certified by the sender. Of course, if you cannot even find the received email on your GloBeam mobile app, the received email definitely has not been certified by the sender.
6. Does GloBeam charge any fee for certifying an email or verifying whether a received email has been certified?
Answer: No. All services provided by GloBeam to consumers are free of charge.
7. What is an email scam?
Answer: Fraudsters often use emails to cheat consumers. For example, a fraudster can pretend to be a friend or a relative of a victim and ask the victim to provide an urgent financial aid.
8. What is phishing?
Answer: A fraudster can pretend to be a business to send emails to clients (or prospective clients) of the business and request them to take an action which benefits the fraudster. For example, the action may be providing user ID and password, paying a fee, filling out a form that collects information, downloading a file (which is malware), etc.
9. What is email compromise?
Answer: Fraudsters often use emails to deceive people during financial transactions. For example, a museum in Netherlands, Rijksmuseum Twenthe, intended to purchase Constable’s 1824 painting “A View of Hampstead Heath” from an art dealer. After a long negotiation, both parties agreed upon a sale price of $3,100,000. However, a fraudulent email posing to be the art dealer asked the museum to send $3,100,000 via a wire transfer to a bank account that was actually controlled by a fraudster. As a result, the fraudster stole $3,100,000. The museum and the art dealer ended up suing each other in court. Similarly, during real-estate transactions, fraudsters often swindle the buyers by sending fake escrow instructions to the buyers so that they will send wire transfers to the accounts that are actually controlled by the fraudsters. There are numerous cases that fraudsters use fake emails to steal money from victims. The Instagram influencer, popularly known as Ray Hushpuppi or the “Billionaire Gucci Master” with more than 2 million followers, was arrested by the FBI because he made his money by sending fraudulent emails to cheat financial institutions, law firms, etc. to pay fake invoices. In the United States, email compromises constitutes more than 50% of the cybercrimes and billions of dollars are stolen through email compromises every year. Many victims, e.g., financial institutions, government organizations, law firms, etc., have kept silent about their email compromise cases because it is humiliating for them to disclose that they have been cheated by fraudsters.
10. Can a computer malware scan software product prevent accounting frauds, bank frauds, identity theft, email scams, email compromises, or phishing?
Answer: No. Fraudsters use regular emails with fraudulent contents (e.g., fake escrow instructions, etc.) to cheat people. In the above examples, the fraudulent emails have nothing to do with any computer malware.
11. Can computer security updates prevent accounting frauds, bank frauds, identity theft, email scams, email compromises, or phishing?
Answer: No. Fraudsters use regular emails with fraudulent content (e.g., fake payment instructions, etc.) to cheat people. In the above examples, the fraudulent emails have nothing to do with any security update.
12. Can an email security system prevent accounting frauds, bank frauds, identity theft, email scams, email compromises, or phishing?
Answer: No. Fraudsters use regular emails with fraudulent contents (e.g., fake stories, etc.) to cheat people. In the above examples, fraudulent emails cannot be identified by any email security system.
13. Can a secure email website prevent accounting frauds, bank frauds, identity theft, email scams, email compromises or phishing?
Answer: No. Fraudsters use regular emails with fraudulent content (e.g., fake invoices, etc.) to cheat people. In the above examples, fraudulent emails have nothing to do with any secure email website.
14. What is ransomware?
Answer: Ransomware is a type of malware. Hackers often use emails to spread ransomware which will disable the essential functions of computer-based devices until the victims pay the ransom demanded by the hackers. The most common ransomware attack approach is to encrypt all the files inside a computer-based device first, then provide the victim with a decryption key after the victim has paid the ransom.
15. How much ransom does a hacker demand from a ransomware attack?
Answer: Like kidnapping cases, the ransom demands are based on how much the victims are willing to pay. For the ransomware attack that occurred on July 3, 2021, thousands of businesses in 17 countries were the victims. The hackers demanded $45,000 to $5 million per business. When the computer giant Acer was hit by a ransomware attack in March 2021, the hackers demanded $50 million.
16. How common are ransomware attacks?
Answer: It is estimated that, on average, one ransomware attack occurs about every 10 seconds and the frequency has been increasing recently.
17. How much money is lost due to ransomware attacks?
Answer: It is estimated that over $10 billion dollars are lost every year due to ransomware attacks.
18. Does an individual need to worry about ransomware attacks?
Answer: Yes. The ransomware is spread through emails. Whoever uses emails may be the next target for ransomware attacks.
19. Does a small business need to worry about ransomware attacks?
Answer: Yes. The ransomware is spread through emails. Hackers do not discriminate against small businesses.
20. How many hackers are capable of conducting ransomware attacks?
Answer: Too many. Ransomware attack kits are available on the black market. Some hackers actually teach other hackers how to conduct ransomware attacks so that they can receive portions of the ransoms. A person with some basic computer skills can become a hacker. Many of these hackers are very young. A parent often cannot tell that his/her kid is a hacker. Some parents even encourage their kids to become hackers. With the help of bitcoins, robbing a bank with a ransomware attack is easier than robbing a bank with a gun.
21. Can a computer malware scan software product prevent ransomware attacks?
Answer: The answer will depend on whom you are talking to. Although computer malware scan software vendors claim that their software products can prevent ransomware attacks, many victims of ransomware attacks used the most advanced computer malware scan software products prior to the ransomware attacks. One can imagine that hackers have continuously modified their ransomware to hide itself from the detection by computer malware scans. Similar to what we have often seen in movies, a fully-guarded museum or casino can only discover its security flaws after its most valuable assets have been stolen.
22. Can an email security system prevent ransomware attacks?
Answer: Many victims of ransomware attacks had used the most advanced email security systems, but could not prevent the attacks. Hackers often use stolen email accounts to send emails and email security systems will allow these emails to go through because they are from the familiar email addresses. Some email security systems block all emails which have attachments or links. Such email security systems have defeated the purpose of email communication because people can no longer work effectively as a result of missing information.
23. Can a secure email website protect a business against ransomware attacks?
Answer: No. An attachment with ransomware or other malware can be uploaded to a secure email website. Whether the business can detect it via malware scans depends on the luck of the business. Additionally, hackers and fraudsters often use fake secure email websites for phishing schemes to spread malwares, including ransomware. Such incidents will severely damage the reputation and the credibility of the businesses whose names are used for the fake secure email websites.
24. Is data backup sufficient to protect me against ransomware attacks?
Answer: No. Although a person may be able to recover some data from the backup copy, the person cannot stop the hackers from disclosing private information, confidential information, and trade secrets.
25. Can I protect myself against ransomware if I only open attachments or click on links of those emails sent by the people I know?
Answer: No. Hackers and fraudsters can pretend to be the people you know to send emails to you.
26. How can a hacker or a fraudster pretend to be the people I know?
Answer: There are two common schemes. First, a fraudster or a hacker can use an email address spoofing technique to send an email to you based on your friend’s email address. In fact, the email address spoofing technique is taught on the Internet. Even kids may know how to do it. Second, a hacker can steal your friend’s email account to send an email to you. Once a hacker has stolen your friend’s email account, the hacker can obtain the email addresses of your friend’s business contacts, relatives, friends, etc., including your email address.
27. What is the most common security flaw of those businesses and individuals that have suffered ransomware attacks?
Answer: When the Internet was designed about sixty (60) years ago, nobody imagined that emails could be used to spread malware or commit fraud. Today, emails are the primary channels for hackers and fraudsters to commit cybercrimes. Although the IT department of a business can timely perform all technical tasks, such as installing security updates, strengthening the firewalls, running malware scans, etc., employees of the business frequently open email attachments or click on links inside emails from the people they know. This is the most common security flaw because hackers and fraudsters often send emails, posing to be the people known to the email recipients. The same common security flaw also applies to individuals.
28. How does GloBeam effectively prevent accounting frauds, email scams, email compromises, ransomware attacks, and phishing?
Answer: GloBeam uses patented technologies to certify emails. Only the true email account holder can certify his/her email. Although a hacker or a fraudster can use an email address spoofing technique to write an email based on another person’s email address, the hacker or the fraudster cannot certify that email. Moreover, even if a hacker has stolen a person’s email account, the hacker cannot certify an email sent from the stolen email account. A GloBeam Member is advised to only trust an email after GloBeam has confirmed via the mobile app that the email was truly sent by the person known to the GloBeam Member. The above email security practices for both email senders and email recipients are commonly known as “GloBeam Emails.” If every email user GloBeams his/her emails, hackers and fraudsters will not be able to defraud any person via email in the future.
29. Once I become a GloBeam Member, do I need to certify every email I want to send?
Answer: No. You do not need to certify every email you want to send. We recommend our members to certify important emails, emails related to financial matters, and emails with attachments or links.
30. After I have opened a GloBeam account, how do I certify my email?
Answer: You just need to follow these three (3) simple steps:
STEP 1: Insert the email address “certify@globeam.com” into the TO field of your email (not the CC field).
STEP 2: Write “Certified by GloBeam” at the top of your email in red via a bold font to remind the email recipient(s) that your email will be certified by GloBeam.
STEP 3: After sending your email, confirm the sending of your email through the “Sent” category of the Action Center in your mobile app.
31. After I have opened a GloBeam account, how do I know whether a received email has truly been certified by GloBeam?
Answer: You can easily verify it by viewing the “Received” category of the Action Center in your mobile app.
32. What does it mean if my mobile app informs me that a received email is void?
Answer: The message “Void” means that the sender has not timely confirmed the sending of the email. To protect you, your mobile app informs you to discard that email because that email may be sent by a fraudster, posing to be the sender.
33. What does it mean if my mobile app informs me that a received email is invalid?
Answer: The message “Invalid” means that the sender has informed GloBeam that he/she did not send the email. To protect you, your mobile app informs you to discard that email because that email is sent by a fraudster, posing to be the sender.
34. If I forget to include “Certified by GloBeam” at the top of my email contents, will my email be certified by GloBeam?
Answer: Yes. We recommend our members to add “Certified by GloBeam” at the top of the emails as a courtesy to the email recipients so that the recipients can immediately know the emails will be certified by GloBeam. However, if you forget to include “Certified by GloBeam” at the top of your email, your email will still be certified by GloBeam as long as you have included certify@globeam.com in the TO field of your email (not the CC field).
35. How can I use GloBeam to prevent accounting frauds, email scams, email compromises, ransomware, and phishing?
Answer: A good habit is essential to protecting you in the digital world. You can establish a good habit of (1) certifying your important emails, emails related to financial matters, and emails with attachments or links, and (2) only trust an email after GloBeam has certified that the email was truly sent by the person you know. If you receive an email that is not certified by GloBeam, you should call the sender to verbally verify whether he/she has truly sent the email to you before you open any attachment or click on any link inside the email. Only a direct verbal verification is reliable because a hacker can pretend to be the sender to verify the email via a fake text message or a fake email.
36. How can I use GloBeam to protect my business from accounting frauds, email scams, email compromises, ransomware, and phishing?
Answer: You may require or request employees, suppliers, and customers to (1) certify their important emails, emails related to financial matters, and emails with attachments or links, and (2) only trust an email after GloBeam has confirmed that the email was truly sent by the person they know.
37. Does GloBeam provide all its services 24 hours a day, 7 days a week?
Answer: Yes. GloBeam is operated by a very large network of computer systems which run 24 x 7 without any interruption.
38. How many emails can GloBeam certify per day?
Answer: GloBeam’s computer systems are designed to certify hundreds of billions of emails per day and will be expanded to certify trillions of emails per day.
39. If I forget to confirm the sending of my email, what will happen to that email?
Answer: GloBeam will send you a reminder email to remind you to confirm your email via your mobile app. To protect other GloBeam Members, if you do not confirm your email after receiving the reminder email, GloBeam will inform the email recipients to discard the email because you have not confirmed it.
40. Does GloBeam read my email contents and email attachments?
Answer: No. To process hundreds of billions of emails per day, GloBeam only reads email addresses, email subjects, and time stamps to achieve the maximum email processing speed.
41. How long does GloBeam keep my email as a record?
Answer: GloBeam does not keep any email as a record. GloBeam only keeps the sender email address, the recipient email addresses, the email subject, and the time stamp as records for 3 months. Your own mobile app may have stored a longer historical record for you.
42. Does GloBeam certify all types of emails?
Answer: No. To protect GloBeam Members, GloBeam does not certify broadcasting emails and emails sent by machine. For example, if there are more than 100 recipients in an email, GloBeam will only verify the certified email for the first 100 recipients. If a member has sent more than ten (10) emails within one (1) minute or has too many bounced-back emails, GloBeam will freeze the member’s account for a period which is determined based on GloBeam’s then-current internal policy.
43. If my GloBeam mobile app does not ask me to confirm my email after I send it, what should I do?
Answer: Although the chance is very low, emails can be lost in the Internet. If your GloBeam mobile app does not ask you to confirm your email after you send it, you may send your email again. Please make sure that you include “certify@globeam.com” in the TO field (not the CC field) of your email. If you still encounter the same type of problem, please check whether your email server is working correctly.
44. Can I skip the step of verifying a certified email via my mobile app if the email has the statement “Certified by GloBeam?”
Answer: No. You have to verify the certified email via your mobile app. One can imagine that a hacker or a fraudster can easily add such a statement in his/her fraudulent email to cheat a victim. This statement only intends to remind the email recipient that the email will be certified so that the recipient can verify the validity of the email via his/her mobile app.
45. Can I skip the step of verifying a certified email via my mobile app if I receive an email from GloBeam with an email certification code?”
Answer: No. You have to verify the certified email via your mobile app. One can imagine that a hacker or a fraudster can easily send such fake email to a victim by using the email address spoofing technique. The email certification code only intends to help you quickly identify the email in your mobile app. If such email does not exist in your mobile app, the email is sent to you by a hacker or a fraudster.
46. Can I trust an email from an unknown source if the email has been certified by GloBeam?”
Answer: No. Like the traditional certified letter, you cannot trust a letter from a stranger simply because the letter has been certified. GloBeam does not know who the hackers and the fraudsters are. A hacker or a fraudster can also open an account with GloBeam and send certified emails. Therefore, it is only safe to trust a certified email from the person you know.
GLOBEAM WATCH
GLOBEAM WATCH
47. What is “GloBeam Watch?”
Answer: The “GloBeam Watch” function informs GloBeam members worldwide of what has happened in any particular local community so that they can timely share information and cooperate among one another in real time. GloBeam Watch also uses Artificial Intelligence to provide knowledge, local business contacts, and fun to GloBeam members based on their individual preferences.
48. What are the applications of “GloBeam Watch?”
Answer: GloBeam Watch enables GloBeam members worldwide to instantly become news reporters for their local communities and interact with followers all over the world in real time without using any other broadcasting equipment. GloBeam Watch also provides knowledge, local business contacts, and fun to GloBeam members. There are many possible applications. Below please find some examples:
• GloBeam Watch uses Artificial Intelligence to provide knowledge, local business contacts, and fun to GloBeam members based on their individual preferences.
• If homeowners of a gated community join the same “association channel,” a homeowner can immediately alert other homeowners when he sees someone climbing over the community wall. Moreover, because he has also taken a video (or photo) of what has happened, people in the nearby communities can also recognize the perpetrator and stop him from committing any more crimes. (Note: GloBeam members can easily upload any videos (or photos) from their phones to become GloBeam Watch events).
• If a GloBeam member sees a wildfire on a nearby hill, he can immediately alert other GloBeam members in the same neighborhood to watch out for the wildfire. Moreover, because he has also taken a video (or photo) of what has happened, the fire department can use the information provided through the video (or photo) to take precise action to immediately put out the fire.
• When a child is missing, the parents can immediately ask other GloBeam members in the same neighborhood and worldwide to help them find the child. Moreover, because the parents can upload to GloBeam Watch the video (or photo) of the child, GloBeam members can quickly identify and rescue the child.
• When there is a violent crime (e.g., murder, rape, assault, robbery, etc.) occurring in a college town, all the students and residents can join the same “college town channel” so that they can timely share information to protect themselves against the criminals in real time.
• When there is a riot occurring in the capital city, the entire world will know what is truly happening because GloBeam members will instantly broadcast the local news at the capital city with real videos and photos to GloBeam members worldwide.
• When a victim of human trafficking uploads her video (or photo) to GloBeam Watch, she can immediately get help from GloBeam members worldwide. Moreover, if the video (or photo) has some background information (e.g., building, street sign, etc.) the police or FBI can quickly identify the physical location of the victim and take immediate action to rescue her.
• When a GloBeam member sees a robbery incident (or gun violence) in a shopping center (or a school), the GloBeam member can upload a video (or photo) to alert other GloBeam members to stay away from the dangerous area. Moreover, the police or FBI may use the information provided by the video (or photo) to arrest and prosecute the criminals.
• When a GloBeam member becomes aware of a newly discovered burglary incident, she can immediately alert other residents in the same neighborhood because a burglar often commits multiple crimes in the same neighborhood on the same day.
• When a GloBeam member sees a coyote, she can immediately alert other residents in the same neighborhood to watch out for the coyote.
• When a hurricane hits a city in Florida, a mother living in Paris can immediately know the precise weather condition of her son living in that city based on the local news, including videos and photos, published by GloBeam members in that city through GloBeam Watch.
• When a GloBeam member sees a landslide that blocks a road, the GloBeam member can upload a video (or photo) to inform other GloBeam members of the landslide location and the traffic condition.
• All types of local businesses can set up channels on GloBeam to promote their products or services. These local businesses include restaurants, bars, flower shops, clothing stores, beauty salons, spas, barbershops, grocery stores, home goods stores, furniture stores, limousine services, art galleries, gyms, yoga classes, private tutor classes, martial art classes, car service shops, toy stores, game centers, hotels, motels, etc.
• All types of online stores can set up channels on GloBeam to promote their products or services.
There are many other possible ways for GloBeam members to share information and cooperate among themselves through GloBeam Watch. You may discover more applications through your own imagination.
49. What are the differences between a channel and an event?
Answer: Any GloBeam member can instantly set up a broadcasting channel for a specific purpose as the “Channel Owner.” Any GloBeam member can create a video (or photo) for a particular event as the “Event Creator.” When an Event Creator uploads a photo, GloBeam automatically converts the photo into a ten-second video. A Channel Owner can also be an Event Creator. As an option to the Channel Owner, a channel may have many different events created by different Event Creators. As an option to the Channel Owner, many Event Creators can upload their events to the channel. The Channel Owner can manage the channel by deleting any events or blocking any Event Creators from uploading any event to the channel. A Channel Owner has the option to delete any comments, including videos and photos, onin any event of the channel, or block any GloBeam member from making any comments, including uploading videos and photos, in the channel. The Event Owner has the option to delete any comments, including videos and photos, onin his/her original events (not event copies), or block any GloBeam member from making any comments, including uploading videos and photos, in his/her original events (not event copies).
50. What is a “Private Channel?”
Answer: A Channel Owner can set up his/her channel as a “Private Channel.” The events of a Private Channel are only viewable and accessible to GloBeam members that have received permission to join the Private Channel. For a Private Channel, a GloBeam member needs to make a request first to join the Private Channel. The Channel Owner of the Private Channel can accept or decline such a request at his/her sole discretion. The Channel Owner of the Private Channel has an option to expel any existing follower from the Private Channel. For example, a community association may want to set its own “association channel” as a private channel and only allow homeowners of the association to join the channel. A company may want to set its own “company channel” as a private channel and only allow employees of the company to join the channel.
51. What is a “Paid Channel?”
Answer: A Channel Owner can set up his/her channel as a “Paid Channel.” The events of a Paid Channel are only viewable and accessible to GloBeam members that have paid the “non refundable monthly subscription fees” in advance to participate in the Paid Channel. GloBeam receives a portion of the subscription fees for providing such services to Paid Channels. For example, channels for yoga classes, private tutor classes, martial art classes, art galleries, museums, multimedia entertainments, etc. are often Paid Channels. The Channel Owner of the Paid Channel has an option to expel any existing follower from the Paid Channel. When an existing follower is expelled by a Paid Channel, the “expel instruction” from the Channel Owner will only become effective at the end of the current month which has already received the prepaid subscription fee. None of the prepaid subscription fees will be refunded. The expelled follower will not be able to pay the next monthly subscription fee when the fee is due.
52. What is a “Public-Contributed Channel?”
Answer: A Channel Owner can set up his/her channel as a “Public-Contributed Channel.” For a Public-Contributed Channel, any GloBeam members can upload an event that will be shown by the Public-Contributed Channel. For example, the channels for schools, college towns, etc. are usually Public-Contributed Channel. The Channel Owner of the Public-Contributed Channel has the option to delete any event or block any GloBeam member from uploading events to the Public-Contributed Channel. The Channel Owner of the Public-Contributed Channel also has an option to delete any comments, including videos and photos, in any event of the channel, or block any GloBeam member from making any comments, including uploading videos and photos, in the Public-Contributed Channel.
53. What is a “Self-Contributed Channel?”
Answer: A Channel Owner can set up his/her channel as a “Self-Contributed Channel.” For a Self-Contributed Channel, only the Channel Owner can upload an event that will be shown by the Self-Contributed Channel. For example, a Paid Channel is usually a Self-Contributed Channel because the events provided by the Channel Owner are what the followers are paying for. Moreover, the Channel Owner of the Self-Contributed Channel has the option to delete any comments, including videos and photos, on any event of the channel, or block any GloBeam member from making any comments, including uploading videos and photos, in the Self-Contributed Channel.
54. What is an “Event Purchase” transaction?
Answer: An Event Creator has an option to make the copies of any of his/her events available for purchase for a predefined price. Different events of the same Event Creator may have different prices set by the Event Creator. The minimum purchase price for a copy of any event is five U.S. dollars ($5.00). Unless a Channel Owner is blocked by an Event Creator, the Channel Owner has an option to purchase the copy of any event of the Event Creator that is available for purchase. Such an “Event Copy Purchase” transaction is irreversible. An Event Creator cannot purchase any copy of any event from another Event Creator. Once a Channel Owner has purchased a copy of an event, the purchased event copy will be duplicated and stored in the “Stockroom” of the Channel Owner. The Channel Owner can publish the purchased event copy at any time. Once the purchased event copy is published, it will be removed from the Stockroom and shown in the Channel. The Event Creator cannot delete any comment, including videos and photos, on the event copy. Even if the Event Creator deletes the original event, the event copy will continue to exist on GloBeam Watch.
55. What is a “Stockroom?”
Answer: When a Channel Owner deletes an event, the delated event will be stored in the Stockroom of the Channel. The Channel Owner has an option to re-publish the deleted event again from the Stockroom. When an Event Creator deletes an event, the delated event will be stored in the Stockroom of the Event Creator. The Event Creator has an option to re-publish the deleted event again from the Stockroom. When a Channel Owner purchases an event copy, the purchased event copy will be stored in the Stockroom of the Channel. Once an event or an event copy is deleted from the Stockroom, it can no longer be recovered.
56. How does a GloBeam member pay for transactions, products, and services on GloBeam?
Answer: GloBeam accepts some well-known credit cards as the payment method. The accepted brands of the credit cards may be updated from time to time.
57. How does a GloBeam member receive payments from GloBeam?
Answer: GloBeam will send the member a reloadable stored-value card which contains the amount of payment (after deducting the service fees charged by GloBeam). GloBeam members can use GloBeam’s stored-value cards to pay for goods and services in the real world. GloBeam members are expected to continue to keep GloBeam’s stored-value cards even after the money stored on the cards has been used up because all future payments from GloBeam to the GloBeam members will be sent to these cards.
58. What is a “Presentation Right?”
Answer: To protect Event Creators, GloBeam prohibits any Event Creator from copying other people’s events and showing the copied events on GloBeam Watch. Whenever an event is published on GloBeam Watch, it will be assigned an “Event Publication Date.” If an event is republished on GloBeam Watch, the original Event Publication Date is unchanged. When there are multiple similar events that look like copies of one another, GloBeam will only keep the event that has the earliest Event Publication Date and its copies that have been purchased by Channel Owners on GloBeam. GloBeam will delete other events and their copies purchased by Channel Owners without refunding any money to Channel Owners. Therefore, the Event Creator of the event with the earliest Event Publication Date has the Presentation Right of that event on GloBeam Watch. Channel Owners need to determine whether an event is an original event with the Presentation Right on GloBeam Watch before purchasing a copy of the event. In other words, Channel Owners should only purchase copies from credible Event Creators.
In often takes many years to resolve a copyright dispute in a US court and GloBeam does not intend to play the role of a judge or an arbitrator. If an Event Creator claims that his/her event should be the original one, the Event Creator needs to provide an order from a legitimate US court to clearly prove such a claim. Until GloBeam receives such a U.S. court order for a particular event, GloBeam will use the Event Publication Date to determine which Event Creator has the Presentation Right for the particular event.
Therefore, to secure the Presentation Right on GloBeam Watch, Event Creators need to publish their events on GloBeam Watch first before publishing them on any other places where other people can copy the events. Furthermore, to discourage unlawful copying, GloBeam may block a member from being an Event Creator if the member has lost the Presentation Right three (3) times as a result of complaints filed by other GloBeam members for unlawful copying.
59. How do I create a new broadcasting channel for “GloBeam Watch?”
Answer: There are four (4) words – “Fun,” “Following,” “Search,” and “Create” – at the top of the “Watch” screen. When you tap “Create,” you can create a new channel based on your preferred “channel name,” which needs to be unique on GloBeam. You can add a short description (less than 1,000 characters) to describe the purpose of your channel. You need to choose a geographical area covered by your channel based on your selected zip codes. One channel can cover up to two hundred (200) zip codes (about the size of Los Angeles). The minimum number of zip code per channel is one (1). For a channel to cover a local community association, one zip code will be sufficient. A GloBeam member can create up to ten (10) channels. Therefore, one GloBeam member can create channels to cover up to a total of 2,000 zip codes. There is no limitation on the number of followers.
For an online business or entity which does not have a preferred physical location, the Channel Owner can select “USA” as the country and enter “00000” as the zip code. For example, a multimedia artist may use this special zip code for his/her channel because he/she may not have any preferred physical location.
When a person creates a new channel, he/she will automatically become the owner of the channel. A Channel Owner has the option to delete any event, any comment, including video and photo, in the channel. A Channel Owner has the option to block any follower of the channel. The blocked follower can still see the events, comments, videos, or photos broadcasted by the channel, but cannot upload any event, make any comment about any event, or upload any video (or photo) to any event. This blocking capability enables the Channel Owner to stop potential vandalism by any follower. A Channel Owner has the option to delete the entire channel, including all the events in the channels. At the lower part of the “Create” screen, you will see all the active channels created by you. You can tap each channel to see all the events of the channel. You can tap each event to see all the comments, including videos and/or photos, about the event.
60. How do I know which channels are available for me to follow?
Answer: When you tap “Search” at the top of the “Watch” screen then enter a country and a zip code, you can see all channels that you have not followed yet but match your entered zip code. If you do not know the zip code of the area that you are interested in, you can enter the city name to search for the zip codes in that city. When you select “USA” as the country and “00000” as the zip code, you will see all the channels that do not have any preferred physical location. These channels are commonly used by multimedia artists and online stores.
You can tap any channel to see all the events of that channel listed based on time stamps. The most recent events are listed at the top of the screen. When you tap any event, you can see detailed comments, including videos and photos, with time stamps regarding the comments. The most recent comments, including videos and photos, are listed at the top of the screen. If you are interested in the event and tap the “Follow" button, you will start to follow both the Channel and the Event Creator.
At the lower part of the “Search” screen, you will see all the Channels and Event Creators that you are following. You can tap each Channel to see all the events of the Channel. You can tap each event to see all the comments, including videos and/or photos, about the event.
61. How do I see the events of the Channels or Event Creators that I am following?
Answer: When you tap “Following” at the top of the “Watch” screen, you will see an event (a video or a photo). You can flip up the screen to see the next event. These events are the events of the Channels or the Event Creators that you are following. The newer events are displayed before the older events. For each event, you can tap the “comment” icon to see all the comments, including videos and/or photos, with time stamps regarding the comments. The most recent comments, including videos and/or photos, are listed at the top of the screen.
62. How do I discover the events of the channels that I am not following but may be interesting to me?
Answer: When you tap “Fun” at the top of the “Watch” screen, you will see an event (a video or a photo) that may be interesting to you. You can flip up the screen to see the next event. The computer system of GloBeam uses Artificial Intelligence to determine which events you may be interested in watching and shows those events to you on the “fun” screen. When you tap the “Watch” button, the default screen is the “Fun” screen.
You can follow any Channel or Event Creator by tapping the “Follow” button on the event. You can also disconnect yourself from the Event Creator by tapping the “Unfollow” button; however, such tapping will not disconnect yourself from the Channel. You need to go to a Channel page to disconnect yourself from the Channel. You can delete the channels created by you, but you cannot unfollow the channels created by you. You can delete your own comments, including videos and photos, on any event at any time.
An Event Creator can block any GloBeam members from following him/her. The blocked GloBeam member can still see the event, but cannot purchase a copy of, or make any comment, including uploading videos or photos, on the original event of the Event Creator. However, the Event Creator cannot block any GloBeam member from following a channel that has purchased a copy of his/her original event. The Event Creator also cannot delete any comments, including videos and photos, on his/her event copies that have been purchased by Channel Owners.
63. How do I know if there is an emergency event related to the channel that I am following?
Answer: When a new event is published into a channel, GloBeam will ask the Event Creator “Is this an emergency situation?” If the Event Creator select “Yes” as the answer, GloBeam will ask the Event Creator to check some boxes based on the instruction: “Please check all boxes that apply.” The boxes are place in front of the following items: (1) Missing Child, (2) Human Trafficking, (3) Fire Outbreak, (4) Natural Disaster, (5) Violent Crime, and (6) None of the Above. If the Event Creator selects any of items (1) through (5) above, the event will be published into the channel with a warning signal to all followers of the channel.
To avoid abusive use of this emergency function, GloBeam will block an Event Creator from publishing any emergency event for six (6) months if the published emergency event turns out to be false. GloBeam may permanently block an Event Creator from publishing any emergency if the Event Creator has frequently produced false alerts.
Moreover, whenever a new comment, including a new video or a new photo, is posted by any person in any channel that you are following, a short message will be displayed on your phone screen and a sound will be produced by your phone to get your attention. For example, if you hear the sound at an unusually high frequency, you should get alerted because some emergency situation in your local community, e.g., a coyote, wildfire, burglary, etc., may be happening. You have an option to disable or enable this notice function for each channel separately. Therefore, you can monitor some channels more closely than others.
64. How do I create an event?
Answer: You need to take a video (or photo) of the event first. If you cannot capture the precise video (or photo), you can take a video (or photo) of something related to the event. We highly recommend that you take a video so that you can verbally report what has happened. Once you have uploaded the video (or photo) from your photo library, you can add a description to your event. Please note that a good video (or photo) will greatly increase the popularity of your event. The maximum length of the video is five (5) minutes.
65. What are the icons listed on the right of the event?
Answer: There are six icons listed on the right of the event screen.
The first icon at the top is the “channel photo” of the Channel that the event belongs to. The number listed below the “channel photo” indicates the total number of “likes” this Channel has received. When you tap the channel photo, you will see the Channel page which lists all the events of the Channel. The most recent events are listed at the top of the screen. When you tap any event, you can see detailed comments, including videos and photos, with time stamps regarding the comments. The most recent comments, including videos and photos, are listed at the top of the screen. You can follow or unfollow any channel on the channel page.
The second icon from the top is the “profile photo” of the GloBeam member who created this event (“Event Creator”). The number listed below the “profile photo” indicates the total number of “likes” this Event Creator has received. When you tap the profile photo, you will see the profile page of the Event Creator. On the profile screen, you will see all the events that have been created by the same Event Creator. The most recent events are listed at the top of the screen. When you tap any event, you can see detailed comments, including videos and photos, with time stamps regarding the comments. The most recent comments, including videos and photos, are listed at the top of the screen. You can follow or unfollow any Event Creator on the profile page of the Event Creator.
The third icon from the top is a “heart” icon. Any GloBeam member can tap this heart if he/she likes the information provided by this event. The number listed below the heart indicates the total number of “unique likes” this event has received. When a GloBeam member taps the heart, one “like” is added to both the Channel and the Event Creator.
The fourth icon from the top is a “comment” icon. When a GloBeam member taps this icon, he will see all the comments, including videos and photos, provided by GloBeam members worldwide.
The fifth icon from the top is a “save” icon. Any GloBeam member can tap this icon to save the event as a record. The number listed below the icon indicates how many times this event has been uniquely saved.
The sixth icon from the top is a “forward” icon. Any GloBeam member can tap this icon to forward the event to a friend. The number listed below the icon indicates how many times this event has been forwarded.
66. What are the main differences between “GloBeam Watch” and “social networks?”
Answer: The main differences are listed below:
• Social networks usually have nothing to do with personal safety and protection. In contrast, GloBeam Watch can protect GloBeam members.
• Social networks usually do not protect the rights of Event Creators. Unlawful copying is very common on social networks. In contrast, “GloBeam Watch” prohibits unlawful copying and protects the rights of Event Creators.
• Social networks usually expect Event Creators to provide their events free of charge. In contrast, “GloBeam Watch” enables Event Creators to sell copies of their events to produce income.
• Social networks are designed for “social” purposes. In contrast, “GloBeam Watch” is designed to provide knowledge, local business contacts, and fun, as well as enable global information sharing and cooperation among GloBeam members.
• Social networks are individual-based products. Each individual publisher of videos and photos tries to attract followers. In contrast, GloBeam Watch is a team based product. A team of publishers of videos and photos may work together in one channel to jointly attract followers to participate in the events of the channel.
• Social networks are based on a virtual world where many published videos and photos are created by Artificial Intelligence and/or imagination. In contrast, GloBeam Watch is based on the real world where many published videos and photos are directly taken by phone cameras of the true events happening in the real world.
• Social networks are designed for the virtual world which may have nothing to do with your local community. In contrast, GloBeam Watch intends to promote your local businesses and protect the safety of your local community.
67. What are the main differences between “GloBeam Alert” and “GloBeam Watch?”
Answer: “GloBeam Alert” is designed to protect you in the event of an emergency situation. The people who respond to your GloBeam Alert have made their commitment to rescue or protect you. GloBeam Alert is a private communication between you and your responders. Other GloBeam members will not know the existence of your GloBeam Alert.
“GloBeam Watch” is designed to provided knowledge, local business contacts, and fun, as well as enable global cooperation among all GloBeam members to stop crimes and share time-sensitive information. The videos and comments created by you may be viewable by all GloBeam members worldwide. The people who see your information through “GloBeam Watch” may not know you and may not respond to you.
GLOBEAM ALERT
GLOBEAM ALERT
68. How can GloBeam save lives and help manage emergency situations?
Answer: GloBeam can instantly send a GloBeam Alert to the Responders based on a voice command in the event of a life threat, an emergency, or a risk. After sending the GloBeam Alert, GloBeam will continue to inform the Responders of the location and the environmental information. A life threat, an emergency, or a risk can be caused by a medical condition, an accident, a dangerous condition, a criminal activity (such as robbery, burglary, stalking, kidnap, rape, assault, etc.), a risky situation (such as an unwelcome touch, a body contact, an abusive treatment, a sexual violation, a quarrel, a domestic violence, a fight, a gunshot, a fire alarm, etc.), or any other unexpected emergency situations. The following statistics tell you how GloBeam will save many lives and help GloBeam Members manage many emergency situations:
• Young women are exposed to very high risks. According to a survey conducted in the United States by the Journal of Studies on Alcohol and Drugs, nearly 18 percent of women reported they had been raped while incapacitated by alcohol or drugs prior to college. The survey also revealed that about 15 percent of women reported they had been raped while incapacitated by alcohol or drugs during their first year in college.
• Around 18.3 million women in the US are the victims of stalking during their lifetime. Men are also stalked and around 5.7% (nearly 6.5 million) of US men experience stalking at some point in their life. Most of them are stalked by someone they know. They are traumatized by the stalkers and the negative impacts can last for their lifetime.
• Senior people are exposed to many high risks. According to the U.S. Centers for Disease Control and Prevention (CDC), millions of senior people fall each year. In fact, more than one out of four senior people falls each year. Over 3 million senior people a year are treated in emergency departments for fall injuries. Over 800,000 patients a year are hospitalized because of a fall injury. The total medical costs for falls are more than $50 billion per year.
• Cardiovascular diseases (CVDs) are heart and blood vessel conditions that remain the leading cause of premature death in the United States. Annually, over 800,000 people in the U.S. have a heart attack. One in five heart attack victims did not know that he/she had the heart attack risk. All the CVD-related expenses cost the U.S. around $219 billion each year. By 2035, the medical costs and productivity losses are expected to reach about $1.1 trillion.
• Even if a normal healthy person stays at home all the time, he/she can become a victim of burglary. According to the FBI statistics, on average, a burglary happens once every 30 seconds in the United States. That adds up to two burglaries every minute and about 3,000 burglaries per day. Many burglaries have caused other additional crimes, such as assault, murder, raping, kidnapping, etc.
• There are many other unpredictable risks. For example, over 500,000 people went missing in 2020 in the United States and more than 300,000 were kids. One out of seven missing kids who never came back was probably a sex trafficking victim. There are 40.3 million victims of human trafficking around the world, about 25% of them are children, about 75% of them are women and girls.
• Children in school are not free of risks. A study conducted by the U.S. National Library of Medicine found that 24.7% students bullied other students occasionally while 2.8% did it very frequently. 49% of children in grades 4 to 12 had been bullied by other students at least once. For students who had been bullied, 29% reported being bullied in classrooms; 29% in the hallway or at their lockers; 23% in cafeterias; 12% in the bathrooms; and 6% on the playground.
• Even recreation is not free of risks. According to a study conducted by The U.S. Centers for Disease Control and Prevention (CDC), over 200,000 people were treated each year in emergency departments for injuries caused by outdoor recreational activities, such as hiking, mountain biking, rock climbing, snowboarding, sledding, etc. Of those injured, more than fifty percent (50+%) were young people. For both men and women of all ages, the most common injuries were fractures (27.4 percent) and sprains (23.9 percent). Of these, most injuries were to the arms or legs (52 percent) or to the head or neck (23.3 percent). Overall, 6.5 percent of outdoor injuries treated were diagnosed as traumatic brain injury (TBI).
69. Who are the Responders?
Answer: The Responders can be your parents, adult children, spouse, siblings, loved ones, relatives, friends, neighbors, assistants, bodyguards, doctors, nurses, or whoever are willing and able to save you or get you out of emergency or problematical situations when you need help.
70. What are the differences between “sending a GloBeam Alert” and “calling 911?”
Answer: The 911 personnel have limited resources and may not handle your case as their priority. Very often, no police personnel even show up after you have made multiple 911 calls. This situation is getting worse now because some people want to defund the police. In many areas, the police personnel may only show up after a major crime, such as a murder, has been committed. If no crimes have been committed yet, they may not show up even if the crimes are about to happen. As a result, police personnel may show up too late to save or help you.
For example, if you call 911 and report that someone is following you on the street, the 911 team may advise you to walk to the nearest police station. However, no police personnel will show up to protect you while you are walking to the police station. In comparison, if you send a GloBeam Alert, your Responders will immediately show up to protect you.
For example, if a person feels that he/she is about to get intoxicated in a bar or a restaurant, no police personnel will show up to protect him/her. However, the person’s Responders will show up and help him/her get home safely.
For example, if a girl encounters a sudden nonconsensual, sexual advance by an offender, she may not have the opportunity to call 911. However, she can verbally send a GloBeam Alert to her Responders. The offender may stop the advance and run away if he knows what the GloBeam Alert is.
For example, if a child is bullied in the school, the 911 team may not send police personnel to protect the child. However, the child can verbally send a GloBeam Alert to the Responders who will immediately show up to protect the child.
For example, if a young man falls down from a cliff during mountain biking, although he cannot move any more, he can verbally send a GloBeam Alert to the Responders who will immediately locate him and launch a rescue mission.
For example, if a child gets lost in an unfamiliar area, he/she can verbally send a GloBeam Alert to the Responders who will immediately locate the child.
For example, if a man feels that he has a heart attack, although he cannot move any more, he can verbally send a GloBeam Alert to the Responders who will immediately send an ambulance to save him.
Moreover, because the 911 personnel do not know you, they may not be able to meet your specific needs. The need to know you well becomes crucial when you have a special medical condition. In comparison, your Responders know you well and will take the precise actions to help you.
Additionally, you need time to explain your situation to the 911 personnel who do not know you; however, you may not have the time in the event of an emergency. In comparison, your Responders do not need any explanation from you. If needed, your Responders can call 911, your doctor, the hospital, etc. to explain the situation for you in more detail.
Furthermore, if you cannot reach your phone, you cannot even call 911. In comparison, because you can remotely send a GloBeam Alert via a voice command, your Responders can still receive your GloBeam Alert even if you cannot reach your phone.
Most importantly, after you send a GloBeam Alert, GloBeam helps Responders identify your location and your environmental condition. GloBeam also helps Responders track your movement and provides them with driving directions so that they can quickly rescue you or get you out of risks or problematical situations.
The location information is priceless for many situations. For example, if a girl goes to a party with her friends, she may not know the address of the party location. However, if she sends a GloBeam Alert when she feels that she is drugged, GloBeam will immediately inform her Responders of the address of the party location so that the Responders can save her in time.
In summary, the Responders of your GloBeam Alert are the people who truly care about you and know you very well. They can do and are willing to do much more than what the 911 personnel can do for you. GloBeam also helps Responders quickly find you and save (or help) you in time.
Scientifically speaking, the ratio of “the number of police personnel” to “the population” in your area may be, for example, 1 to 1,000. This means that one (1) police person needs to take care of 1,000 people. You can only get about 0.1% of the attention from the police personnel. In comparison, you can have multiple Responders to take care of you and you have their full attention.
Of course, you can always call 911 if your condition allows you to do so and you believe that the police personnel will show up after your 911 call.
71. How many Responders can a GloBeam Member have?
Answer: Each GloBeam Member can have up to ten (10) Responders. According to our study and test, it is desirable for a GloBeam Member to have multiple Responders. However, it is impractical for a GloBeam Member to have more than ten (10) Responders.
72. When does a GloBeam Member send a GloBeam Alert?
Answer: Whenever a GloBeam Member thinks his/her life may be in danger or he/she may need urgent help, he/she should send a GloBeam Alert. Below please find some examples:
• When a GloBeam Member encounters a criminal or a kidnapper, he/she should send a GloBeam Alert right away.
• When a GloBeam Member has an accident and needs help (either inside or outside his/her home), he/she should send a GloBeam Alert.
• When a GloBeam Member is stalked by someone on the street, he/she should send a GloBeam Alert.
• When a GloBeam Member is stopped by a gangster on the street, he/she should send a GloBeam Alert.
• When a GloBeam Member feels intoxicated in a bar, a restaurant, a party, or a risky place, he/she should send a GloBeam Alert.
• When a GloBeam Member thinks that he/she has been drugged, he/she should send a GloBeam Alert.
• When a GloBeam Member suspects that someone has broken into his/her house or apartment, he/she should send a GloBeam Alert.
• When a GloBeam Member is uncomfortable with a situation (e.g., an unwelcome touch, a body contact, an abusive treatment, a sexual violation, a quarrel, a domestic violence, an assault, a fight, a gunshot, a fire alarm, etc.), he/she should send a GloBeam Alert.
• When a GloBeam Member is frightened by a person near him/her (even if the person is his/her friend or relative), he/she should send a GloBeam Alert.
In addition to the above examples, one can imagine that there are many other potentially life threatening, emergency, or risky situations that may cause a GloBeam Member to send a GloBeam Alert.
In fact, there is no restriction on when you can send a GloBeam Alert. Whenever you need help, you can send a GloBeam Alert as long as your Responders can help you. The relationship between you and any of your Responders is a private matter between you and the Responder.
73. How does a GloBeam Member send a GloBeam Alert?
Answer: A GloBeam Member can verbally command his/her phone to send a GloBeam Alert. If the member uses an iPhone, the member just needs to say “Hey, Siri,” “Send GloBeam Alert.” If the member uses an Android phone, the member just needs to say “OK, Google,” “Send GloBeam Alert.” Both Apple and Google are working on their enhancements to allow voice commands to unlock mobile phones. Before such enhancements become available, you may consider leaving your phone unlocked for as long as you can so that Siri or Google Assistant can work effectively.
Please make sure that you enable Siri or Google Assistant on your mobile phone first so that you can use voice commands later.
In addition to the voice command, a GloBeam Member can also “quietly” send a GloBeam Alert by tapping a button on the “Alert” screen of the GloBeam mobile app.
74. What else will GloBeam do after sending a GloBeam Alert?
Answer: After sending a GloBeam Alert, GloBeam will send the location information and the environmental information of the GloBeam Alert Sender to all Responders every 10 minutes if the GloBeam mobile app remains open on the GloBeam Alert Sender’s mobile phone. To keep the GloBeam mobile app open, the GloBeam mobile app must be on the foreground and the phone is unlocked.
The location information helps the Responders to quickly track and find the GloBeam Alert Sender. The environmental information is sent through a 30-second video clip, consisting of 15 seconds for the front view (screen side) of the phone and 15 seconds for the back view of the phone, which is automatically recorded by the phone of the GloBeam Alert Sender. The first set of location information and environmental information often turns out to be extremely valuable for most cases.
For example, after a girl has sent a GloBeam Alert because a man intends to sexually assault her, she should hold her phone with the screen side facing the man so that GloBeam will clearly record his face into the first video clip and send the video clip to her Responders right away. In addition, the phone screen will show to the man that the GloBeam Alert has been triggered and it is better for him to run away.
As another example, if a girl feels that she is drugged in a party, after sending the GloBeam Alert, she should move her phone around her for a full circle with the phone screen side facing other people so that GloBeam will clearly record all people surrounding her into the first video clip and send the video clip to her Responders right away.
Similarly, if a person has an accident and cannot move any more, after sending the GloBeam Alert, he/she should use the phone screen side to scan himself/herself and the environment so that GloBeam will clearly record his/her condition and the environmental conditions into the first video clip and send the video clip to his/her Responders right away.
Additionally, the sound of the video clip may contain a crucial voice message, such as ‘I have fallen in my bathroom and cannot move anymore;’ ‘The kidnapper has a black car with a license plate 3B27G6,’ ‘John Doe is attacking me,’ etc. The pictures of the video clip also provide important information about the environment of the GloBeam Alert Sender every 10 minutes.
If the GloBeam mobile app is moved to the background of the GloBeam Alert Sender’s mobile phone or if the mobile phone is locked, GloBeam mobile app will stop sending the video clips and the location information. However, the GloBeam mobile app will restart to send the video clips and the location information again when the GloBeam mobile app is moved back to the foreground and the phone is unlocked.
75. Can I stop a GloBeam Alert after I have sent it?
Answer: Yes. You can stop the GloBeam Alert by tapping the “Stop” button on the GloBeam Alert screen. However, one can imagine that a criminal will immediately stop the GloBeam Alert after seizing the victim’s phone. Therefore, GloBeam has included a special “Protection Period” to protect the victim.
The Protection Period starts after the “Stop” button has been tapped. The default length of the Protection Period is 30 minutes. A GloBeam Member has an option to extend it up to 6 hours.
During the Protection Period, GloBeam will continue sending the location information and the environmental information (i.e., video clips) every 10 minutes if the GloBeam mobile app remains open on the GloBeam Alert Sender’s mobile phone. GloBeam will stop sending the location information and the environmental information when the GloBeam mobile app is moved to the background or when the phone is locked.
However, when the GloBeam mobile app is moved back to the foreground during the Protection Period and the phone is unlocked, the GloBeam mobile app will continue sending the location information and the environmental information.
Regardless of whether the “Stop” button has been tapped or not, all activities of a GloBeam Alert will automatically stop within 24 hours of the initial sending of the GloBeam Alert. Your Responders should have already taken the necessary actions to save or help you within that 24 hour period.
76. How does a Responder acknowledge the receipt of a GloBeam Alert?
Answer: When the Responder taps a received GloBeam Alert message to read the details, GloBeam will inform the GloBeam Alert Sender that the Responder has received the GloBeam Alert. If the GloBeam Alert Sender sent the GloBeam Alert via a voice command, GloBeam will respond with a voice acknowledgement message. If the GloBeam Alert Sender sent the GloBeam Alert silently by tapping a button on the “Alert” screen of the GloBeam mobile app, GloBeam will respond silently by displaying an acknowledgement message on the screen.
77. How do I add a Responder to my GloBeam Alert?
Answer: You can use the GloBeam Member ID Number, the email address, or the phone number of your Responder to inform GloBeam to add the Responder. GloBeam will ask the Responder to confirm whether he/she is willing to be your Responder. If he/she agrees, GloBeam will register him/her as your Responder. For your information, your GloBeam Member ID Number is displayed on the “Setting” screen of your GloBeam mobile app.
78. How do I make sure that my GloBeam Alert will work with a newly added Responder?
Answer: You can test your GloBeam Alert with any Responder by tapping the “Test” button shown after the Responder’s name displayed on your GloBeam mobile app. During the test, GloBeam will not send a GloBeam Alert to all Responders. Only the selected Responder will receive a GloBeam Alert Test signal, indicating that you are doing a GloBeam Alert Test with him/her. The selected Responder can tap a “Successful” button to confirm that he/she has successfully received your GloBeam Alert Test signal. Your GloBeam mobile app will also inform you that the test is successful.
79. Can I or my Responder terminate the Responder relationship?
Answer: Yes. Either you or your Responder can terminate the Responder relationship. When one party terminates the Responder relationship, GloBeam will immediately inform the other party so that a replacement can be quickly arranged. We recommend a GloBeam Member to have multiple Responders so that the impact of such termination is minimized.
80. How many GloBeam Members can I take care of as their Responders?
Answer: Ten (10). It is impractical for one person to take care of more than ten (10) GloBeam Members as their Responders. If you are a security company and want to use the GloBeam Alert capability to protect your clients, you need to contact GloBeam to make a special arrangement.
81. Does GloBeam charge me any fee for sending a GloBeam Alert?
Answer: No. All the services provided by GloBeam to consumers are free of charge.
82. Will GloBeam report my case to the police after I have sent a GloBeam Alert?
Answer: No. Your GloBeam Alert will be handled as a private and confidential communication between you and your Responders. GloBeam will not report your case to the police after you have sent the GloBeam Alert. If needed, either you or your Responders can report the case to the police.
FRAUD PROTECTION
FRAUD PROTECTION
83. How does GloBeam protect me against bank frauds, identity theft, and other types of financial crimes?
Answer: As an option to you, GloBeam offers Virtual DNA protection services which give you the opportunity to timely stop the fraudsters from committing crimes against you if your bank, credit union, stockbroker, or insurance company is connected to the United A.I. Network® . GloBeam will inform you when the United A.I. Network® detects a suspicious activity associated with you (e.g., account opening, suspicious transaction, etc.) so that you can timely stop the activity if it is not authorized by you.
84. What information is used by the Virtual DNA protection services?
Answer: The Virtual DNA protection services use the basic information that is known to the public, such as name, birth date, zip code, country, etc., to protect you.
85. What is accounting fraud?
Answer: Email is the primary business communication method today. Fraudsters often use emails to send false accounting documents, such as false invoices, false payment instructions, etc., to cheat the recipients of the emails. Many businesses have suffered losses from accounting frauds.
86. What is bank fraud?
Answer: A fraudster can use the bank account information of a victim, such as credit card, debit card, check, etc., to steal money from the victim. Many consumers have suffered from bank frauds. For your information, through our patented technologies, GloBeam can protect you without the need to know your bank account number.
87. What is identity theft?
Answer: A fraudster can use the identity of a victim to conduct financial transactions, such as borrowing loans, purchasing goods or services, claiming insurance coverage, etc. As a result, the victim is left with the liabilities created by the fraudster.
GENERAL
GENERAL
88. Does GloBeam use any patented technology?
Answer: Yes. GloBeam is licensed by Apex Techlink, Inc. to use the following patents in the United States of America:
- U.S. Patent 7533808
- U.S. Patent 8625838
- U.S. Patent 8191774
- U.S. Patent 8500011
- U.S. Patent 8870068
- U.S. Patent 9288197
- U.S. Patent 9390417
- U.S. Patent 9858576
- U.S. Patent 9866386
- U.S. Patent 9886693
- U.S. Patent 10163158
- U.S. Patent 10326594
- U.S. Patent 10521798
- U.S. Patent 10680821
- U.S. Patent 10713661
- U.S. Patent 10922754
- U.S. Patent 10992471
- U.S. Patent 11288676
- U.S. Patent 11469892
- U.S. Patent 11599945
- U.S. Patent 11811927
- U.S. Patent 11908016
89. May I use a fictitious name or information to open a GloBeam account?
Answer: No. GloBeam can only protect you against email scams, email compromises, identity theft, ransomware, phishing, and many types of fraud and financial crimes when you use the real name and information as shown on your official ID, e.g., driver license, passport, etc. GloBeam will close your account if it is opened based on fictitious name or information.
90. May I open two GloBeam accounts if I have two email addresses?
Answer: No. A person may only have one GloBeam account, which may include multiple email addresses.
91. May I open two GloBeam accounts if I have two mobile phones?
Answer: No. A person may only have one GloBeam account, which may include multiple phone numbers.
92. Do I need to pay any fees for using GloBeam’s services?
Answer: No. GloBeam provides services to consumers free of charge. The membership is also free.
93. Why does my mobile app have a different response time for each email I want to certify?
Answer: In general, a longer email or an email with a larger attachment will take a longer time to travel through the Internet. In addition, the email server handles incoming emails during peak business hours through a queue. This situation is similar to certifying mail in the post office. It may take a longer time to certify your mail when there are many people waiting in line ahead of you.
94. What is the relationship between GloBeam and the United A.I. Network® ?
Answer: GloBeam is a part of the United A.I. Network® which empowers financial institutions and government organizations to prevent financial crimes in advance. GloBeam has invented the patented technologies because many financial institutions, government organizations, and consumers have suffered from accounting frauds, bank frauds, identity theft, email scams, email compromises, ransomware, and phishing.
95. Why does GloBeam provide services to consumers free of charge?
Answer: GloBeam is a part of the United A.I. Network® which has been preventing crimes for financial institutions and governments for over 20 years. We make the GloBeam technologies available to consumers free of charge because we want to eliminate crimes to build a better world and we can afford not earning any revenue from consumers.
For consumers, it is completely free. There is no charge for using any services provided by GloBeam. When you use the GloBeam mobile app to protect yourself, you are classified as a consumer. For businesses, financial institutions, and other organizations, we charge fees based on their usage of our services. Moreover, businesses, financial institutions, and other organizations need to contact our sales department directly to obtain services through special arrangements.
If a company has 100 employees and each of them downloads the GloBeam mobile app to protect himself / herself, we will classify them as 100 consumers even if they use the GloBeam mobile app to prevent crimes for the company in their daily business operations. Therefore, a company can also use GloBeam’s services free of charge if its employees sign up for the GloBeam mobile app as consumers.
96. What is the World Peace Score System?
Answer: After a fraudster (or a hacker) commits a crime, the illicit proceeds of the crime will finance the fraudster (or the hacker) to commit more crimes. Because crimes are committed like a chain reaction, when you stop one crime today, you have also stopped many crimes in the future. Therefore, all GloBeam Members are heroes and heroines who bring peace to the world.
To show our sincere appreciation of our members, we have developed a “World Peace Score System” to recognize and track each member’s contribution to “World Peace.” For example, whenever you send a certified email, you have reduced the opportunities for fraudsters and hackers to commit email scams, email compromises, ransomware attacks, phishing, etc. Therefore, the World Peace Score System will record 100 points under your GloBeam account for verifying that certified email. In addition, for each recipient you include in that email, you will receive 50 points. For example, if you send one certified email to 3 persons with cc to another 5 persons, you will receive a total of 500 points (e.g., 100 + 50 x 8 = 500) from the World Peace Score System after you have verified your certified email.
As a result, the total number of points (i.e., total score) you have received from the World Peace Score System after a reasonable length of time is statistically proportional to the contribution you have made to World Peace through GloBeam. The total World Peace Score of a member is listed on the “Settings” screen of the member’s GloBeam mobile app.
When your total score reaches one million (1,000,000), we will include your name in the “GloBeam World Peace Hall of Fame.” Someday in the future, you will be proud to tell yourself, your relatives, and/or friends that you are a major contributor to World Peace, and your name is permanently listed in the “GloBeam World Peace Hall of Fame.”
For your reference, below please find the score table used by the World Peace Score System. We may modify the table from time to time to expand the scope of coverage and match the changes in the world.
Description | Score | |
---|---|---|
1 | A member opens the GloBeam Account | 1,000 |
2 | A member enables the “Certify” function | 500 |
3 | A member enables the “Alert” function | 500 |
4 | A member enables the “Protect” function | 500 |
5 | A member verifies the sending of his/her certified email | 100 |
6 | A member adds a recipient in his/her certified email | 50 |
7 | A member verifies the receipt of a certified email | 100 |
8 | A member verifies a transaction provided by the United A.I. Network® | 100 |
9 | A member invites another member to become a Responder | 50 |
10 | A member accepts the invitation to become a Responder | 50 |
11 | A member initiates a GloBeam Alert Test | 50 |
12 | A member acknowledges the receipt of a GloBeam Alert Test signal | 50 |
13 | A member sends a GloBeam Alert | 100 |
14 | A member acknowledges the receipt of a GloBeam Alert | 200 |
15 | (To Be Added Later) |
The World Peace Scores cannot be purchased and cannot be transferred. They have nothing to do with a person’s wealth, health, education, reputation, religion, personality, age, race, sex, nationality, career achievement, social status, political preference, etc. They fairly recognize the contribution to World Peace by a person regardless of the background of the person.
For your information, GloBeam is a part of the United A.I. Network® which has already saved millions of lives and stopped numerous crimes. You are one of the contributors who are building a better world for the mankind.
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